Where are you?
You can find me inside;
Ocean Tanning and Fitness at 38, Station Road, Queensferrry, Deeside, Flintshire, CH5 1SX.
There is parking on the street, but a time limit of 1/2 hour applies. There is a pay and display car park located by the Spar convenience store. Charges are; 20p for up to 2 hours, 50p for up to 4 hours and £1 for all day. These charges are operated between the hours of 8am-5pm. (Correct as of April 2017, please check FCC website for latest charge details)
When are you open?
I am here Wednesday-Saturday 10am to 6pm, with an extra hour on Thursday. I am available for special events bookings outside of these times, however a minimum booking total of £160 of treatments apply.
Who are you?
Andrew - Expert skin therapist
Andrew Rowe-Henney Skincare was formed in 2009 by me (Andrew). Originally called Rowe-Henney Beauty and Holistic Therapies (bit of a mouthful). In 2015 I re-branded the company into Andrew Rowe-Henney Skincare, to better reflect the way in which the focus of the company was going. I offer waxing services (both regular and specialist male waxing), HD Brows and LVL Enhance. I have been awarded Expert status by Dermalogica® and the International Dermal Institute. Expert status is awarded for continuing post-graduate training in the skincare field and recognises me as one of the highest trained skincare professionals in the UK. I am also an expert in electrical modalities, bringing an added level of customisation to your skin treatments. I have a career now spanning 17 years in the hair and beauty industry, so rest assured that you are in safe hands. I look forward to getting to know you and helping you achieve healthy skin.
Andrew Rowe-Henney Skincare is a proud member of BABTAC. Whenever you see this logo, you can be sure that your therapist is qualified, verified and insured. Did you know that there are no laws governing who can set up a hair or beauty salon currently? This gives rise to dangerous practices, unsafe and uninsured treatments. This is why you must always check if your therapist is qualified.
If you would like to know what is going on month to month just sign up below for the newsletter (don't worry, you won't be bombarded every day, I send two emails a month at most).
Terms and conditions, and other important information:
This list is not exhaustive, individual T&C's apply to each treatment and are available on request.
Cancellation policy: In the event you need to cancel your appointment please note you will be charged 100% of the treatment cost if 24 hours notice is not given on an appointment lasting less than 1 hour or 48 hours notice on an appointment lasting over 1 hour. If you do not call to cancel you will have to pay for any future treatments (and missed treatments) in full via PayPal at time of booking. This also applies to vouchers which will be voided if required cancellation period notice not given.
Children in the treatment room: No children are allowed into the treatment room, this is for their safety due to the dangerous materials used within. There are no childcare facilities on site.
Be prompt: A small delay can be catered for on longer treatments, however your treatment time may be reduced as a result. On shorter treatments, if you miss the start time, it will be unlikely that I will be able to accommodate your treatment, which may result in you having booking restrictions placed upon you or loss of your booking fee.
Free consultation: whether you are interested in trying a new treatment or even if you have your treatments elsewhere I will always be happy to offer free professional advice regarding any treatment I am qualified in.
On line booking: You can book on line and will be asked to pay a booking fee of 50% to secure the appointment (this was to deter fake appointments being made by 'Banana Man' and 'Minnie Mouse').
Booking fee: The booking fee is a non-refundable payment for our time. As per cancellation policy, if you fail to arrive or give less than 24 or 48 hours notice, the booking fee (along with an invoice issued to you for the remaining amount outstanding) will be used to pay the therapist for their time and any costs incurred from setting up products/items which can then not be used.
Restricted booking: If you have missed your appointment and been placed on 'restricted booking', you will be required to book in using the on line booking system, or making full payment in advance when you book your next appointment. There are no exceptions to this rule.