Happy New Year

I hope you are having a good new year so far. First up is the new Select Reward options. The following are valid from now until 31st March and for the first time ever now include free product options;

15 stamps - Free Seal & Protect Lip Balm or Refining Eye Gel or Shower Gel
15 stamps - Eve Taylor® Sixty Minute Skin Treatment for £25 (normally £37.75)
30 stamps - Free Prescriptive Masque or Aromatic Facial Oil
30 stamps - Aromawax back, neck & shoulder massage £12.50 (normally £22)
40 stamps - Free hot stone back, neck & shoulder massage


15 stamps - Free SkinSolver®
20 stamps - Free travel size product (excludes Daily Superfoliant®)
30 stamps - Free ProSkin 30
60 stamps - Free ProSkin 60

Select Reward stamps are given for every whole £10 spent on a treatment in a single transaction. Please remember to bring your card for each appointment as you may miss out on collecting your stamps.

Still time for Winter Glow

Remember you can still book in on www.bookarh.com for your Winter Glow package anytime between now and February 28th, when the promotion will end.

Get Skin Fit in 2018

This month sees the launch of the new Skin Fitness Plans (powered by Facemapping®). It is a new initiative designed for you to have a more in depth conversation with me regarding your skin every few months, so we can keep on top of any seasonal changes to your skin (i.e. dehydrated in winter because of heating). For January you can book in a special package which includes time for a Skin Fitness Plan, a SkinSolver® treatment and a prescriptive skin health kit for £30 on www.bookarh.com (look under the seasonal packages to find it).

Price increases 

As always, I am giving you the heads up in January, however any price increases I make always take effect in the new tax year which starts on the 6th April, but as this falls on a Friday I will be delaying the increases until the following week. So with effect from 9th April 2018 you will see an increase in price of all services, except for those detailed below which will remain static.

Not affected are Aromawax massages, which were priced in anticipation of cost rises, nor are any Eve Taylor® skin treatments for the same reason. Dermalogica® treatments, which you will already be aware of had the prices changed with effect from 1st January when the new ProSkin 30 and ProSkin 60 replaced the old treatments.

I will be able to tell you how prices are changing when I next see you.

Price decreases (yes, decreases)

As of right now, I will be disregarding all RRP for Dermalogica® retail items. Previously when Dermalogica® retail was sold, you could get free treatments depending on how much you spent. Taking on board feedback that people would just prefer a lower price, I am happy to accommodate and swap out free treatments for lower prices. 

For example;
PreCleanse 150ml was £37 - now £29.07
Active Moist 100ml was £50 - now £39.53

I hope you will find this a bit more easy to understand than the old system of spend this to get that, spend a pound more and get this or that, buy seven of these and get a fancy hat and so on. I will still have freebies that pop up through the year which will still form part of promotions though. 

Other stuff

This month for every Dermalogica® product you buy, you will receive a trial size that I think will work great with your skin (while stocks last).

Keep hold of your receipt as if you spend £25 on any Eve Taylor® products this month you can use the coupon to claim a free Refining Eye Gel.   

That is all for this month. I hope you have a great January!

See you soon,


November & December

Water and moisturiser

As this time of year brings challenges to keeping our skin hydrated, are you applying your moisturiser correctly?

Someone came in and asked me during the past few weeks why their skin did not feel as hydrated as usual and asked if I could help. After questioning their routine, we identified a simple change that fixed the issue. I am to blame for the problem! More specifically my lack of educating (sorry). You see what is obvious to me as a professional may not be to you and I should really take more time to guide you through the steps of your new routine with more detail. As you know, when you buy a product I will talk to you about how to use it, when to use it and what it does. I do need to go the extra step and tell you how it works, which is the missing gap between how to use it and what it does.

Take for example your moisturiser, which is used after your toner. We all know what moisturiser does, don't we? Simply speaking it stops TEWL (transepidermal water loss), this means whatever moisture is on your skin stays on your skin, in addition to the moisture delivered by the moisturiser (and any 'active' ingredients to target specific issues). The toner step is used to prepare your skin. Specifically Dermalogica toners like Multi-Active Toner contain humectants which bind moisture to the skin. Your skin naturally produces humectants like lactic acid, so it is not a 'nasty' extra ingredient, it just helps to support your skins natural barrier functions.

So what have I missed that would help? Water is what. You see to me, based on what my toner and moisturiser do, it is obvious that I need water on my skin. But I may not have explained that to you. So based on what you now know now about your toner (moisture binding) and moisturiser (moisture trapping and delivery), the perfect thing to add would be more water! How do we do this? If you cleanse and exfoliate then go and brush your teeth, make sure when it comes to spraying your toner that your skin is damp. A little splash of water will make all the difference. If you still find that through your day you need a boost, spray your toner over your face for a moisture boost (tip: this also helps to set makeup perfectly).

Winter Glow treatment packages

Available now until the end of February either to have yourself or available as a voucher to give for Christmas.

I have three options put together, depending on how long you want to stay on the treatment bed for!

Winter Glow Bronze - Hot stone back, neck and shoulder massage and a Eve Taylor® 10 minute skin treatment (£23) or a Dermalogica® SkinSolver® (£25).

Winter Glow Silver - Hot stone back, neck and shoulder massage and a Eve Taylor® 30 minute skin treatment (£33) or Dermalogica® ProSkin30 (£37).

Winter Glow Gold - Hot stone back, neck and shoulder massage and a Eve Taylor® 60 minute skin treatment (£46) or Dermalogica® ProSkin60 (£53).

Skin savers

A chance to grab three superstar products for a special price. Treat yourself to travel sizes of PreCleanse Balm, any Dermalogica® cleanser and Daily Superfoliant. Normally £42.50+, until the end of December they are yours for £30.

Buy four get one free

Until 23rd December any Dermalogica® or Eve Taylor® retail purchases have a buy four and get one free offer. This is the perfect chance to step up your skin care game. Offer excludes travel size products and lowest priced product is free. 

Everything else

Receipt coupon from now until New Year will have a £5 off coupon for any Eve Taylor® product purchase. 

As the year draws to a close, please remember that appointments become limited, so if you want to make sure you get one please book now on www.bookarh.com

See you soon,





New treatment concepts from Dermalogica®

For many years Dermalogica® has been at the forefront of product formulation and has also been an innovator on the professional side of the industry. 

From January you will be seeing a new look and a rethink on how professional treatments are performed.

The first change is to facemapping® skin analysis. You know that 14 zone map of your face you get post treatment? Well it is about to become much more easy to understand. Reducing the amount of zones to make your facemap simple, you will receive the brand new Skin Fitness Plan (powered by facemapping®). 

Next to change is the professional services. Staying put is the SkinSolver® ten minute treatment (£10), launched last year. 

So what is changing? From January microZone®, the Dermalogica Skin Treatment® and IonActive will be no more. You see they are all fantastic treatments, but if they can be made even more amazing then why not do that?

Introducing the new and upgraded skin treatments;

ProSkin 30 - 30 minutes, £26 - Targeting your key skin concern for maximum impact in minimum time. (replaces microZone® 20 minute treatment)

ProSkin 60 - 60 minutes, £47 - The ultimate treatment, different every time. Customised with advanced products, techniques and technology. A comprehensive service to address all skin concerns. (replaces the 60 minute Dermalogica Skin Treatment® and 45 minute IonActive treatment)

Expert Active - 30-60 minutes, £50 - Intensive resurfacing treatment for dramatic results. A super charged treatment that features BioSurface Peel powered up with the latest technology to deliver smooth polished skin. Intensive products, no redness, no downtime...just amazing skin.

So what is different? The power of IonActive products is what. Rather than keep them as a stand alone high-end treatment, the range will be split and form part of my main professional product arsenal. This means I can power up your treatment like never before, giving you quick and dramatic results in just one appointment. 

New options are available to book now. Existing options will remain in place until the end of the month. Any appointments booked for January and beyond will automatically upgraded to the new treatment options. If you have any questions about the changes just reply to this email and I'll get back to you with an answer!

Why you need to cleanse twice

Specifically oil based cleansers and what they do -

You may now be seeing oil based cleansers pop up everywhere and you may not be quite sure what they do. You see the best way to remove oil from your face is to put more on! Crazy isn't it?

The oil that is mixed in with whatever oil is on your skin, be that your skins natural oil (sebum), makeup or SPF oleosomes, will all blend into one. A cleansing oil is always hydrophillic (loves water) unlike the other types of oil found on your skin naturally or from products which can be hydrophobic. Using the hydrophillic properties of the cleansing oil, water can be introduced and this not only emulsifies itself, but also the other oils that we don't want on the skin.

Once the skin is superficially 'clean' of these oils your regular prescribed cleanser can actually do the job it was designed for much better than a double cleanse with one cleanser can do. Without the oily debris, your cleanser can now reach the follicles and pores to remove trapped debris.

If you are a heavy makeup wearer (12 hour foundation, long stay lipstick, heavy mascara) you especially need to make sure you are cleansing correctly. 

Free samples of Precleanse and Precleanse Balm are available, just ask at your next appointment.

Promotion extension 

Eve Taylor® launch Deal originally only available for September, but due to demand I've extended the end date to 31st October.

Eve Taylor® Sixty Minute Skin Treatment, with a Candle back, neck and shoulder massage (including the Eve Taylor® Aroma Wax candle to take home) and a Eve Taylor® Skin Kit. (Normal price £80.74)

Offer price £50

Book yours in now on www.bookarh.com

Prep and Go SkinSolver®

Designed for the party season - 

Deep clean, and hydrate skin for maximum luminosity and glow. This service ensures your skin is a smooth and polished canvas while giving you a choice of targeting your favourite facial feature – eyes or lips. Skin is illuminated and dewy – leaving you with a healthy natural look or perfectly primed for makeup application. 

10 minutes - £10
Book in for the day of your work night out here www.bookarh.com


Everything else

Remember to keep your receipt this month, it will have a coupon for a manicure in November for £15 which includes a free OPI Avojuice hand lotion. 

I hope you have a great October and look forward to seeing you soon!



September news and promotions

September sees the launch of new treatment options and new product additions.

First up, I'm happy to announce the return of Eve Taylor® skin care treatments and products. As many of you know, I currently use Eve Taylor® oils during massage treatments. If you have been coming to me for a few years you will remember that I used these products (amongst others) prior to taking on the Dermalogica® range. At the time, the decision to streamline the offering was to avoid too much confusion, as at the time I had five ranges! I know that some of you also still use elements of the other ranges alongside Dermalogica®.

Recently Eve Taylor® have been making impressive advancements in their formulas and have a great range of products to support professional treatments at home. This is why I have decided to re-introduce the range. 

Treatment launches for Eve Taylor® -
(Descriptions on website)
Skin Ten - £7.50 (10 min)
Skin Thirty - £19.75 (30 min)
Skin Sixty - £37.75 (60 min)

As an extra option, if you want extra massage time, you can book 15 minute time slots for £7.50.

A brand new addition is Candle Massage -

Using organic plant wax, the handmade Eve Taylor® Aroma Wax candle range melt at a much lower temperature than regular wax (good thing eh!), meaning that once partially melted, the wax which is infused with high grade essential oils can be used for massage. Once your treatment ends you can take your candle to use at home. It has a burn time of 40 hours (less time when used for massage) and is perfect for hands, elbows and feet, meaning it is the treatment that just keeps going (or you can just use it as a candle of course).

Candle back, neck and shoulder massage is £22 or the full body massage option is £37. Candle can be selected on the day and include amazing blends like Fruit Crush, Wild Fig & Grape and Ylang Ylang. The Eve Taylor® Aroma Wax massage candles are available to purchase separately for £13.19.

To celebrate the launch of the Eve Taylor® range, for September you can book the following Eve Taylor® Launch Deal - 

Skin Sixty treatment, with a Candle back, neck and shoulder massage (including Eve Taylor® Aroma Wax candle to take home) and a Eve Taylor® Skin Kit. (Normal price £80.74

Offer price £50
Book yours in now on www.bookarh.com

Dermalogica® Pre Cleanse Balm Launch

Launching 7th September is the new Pre Cleanse Balm. It uses the same principles as Pre Cleanse however it is more suited to drier skins. It is also great for use on the go or on holiday. It comes in 90ml full size for £44 or a handy travel size 15ml for £14.70. 

Launch deal -
Purchase 90ml Pre Cleanse Balm and get the travel size 15ml and any travel size cleanser. (Worth £69.20)

Offer price £44

Also this month you can go travel size mad with a Pick 'n' Mix of travel size cleansers, toners, moisturisers and masques. Pick any three products (worth £30+) for just £14.99 (while stocks last)


Everything else

Remember to keep your receipt this month, a coupon for £5 off the new Candle Massage treatments is attached, so if you don't want to take advantage of the Eve Taylor® Launch Offer, you can still try out this amazing new treatment. When you come in this month remember to have your Christmas appointment time and date in mind. Currently the Friday and Saturday before is now full and the Wednesday and Thursday is nearly full. I will also be available the Monday and Tuesday of that week.

See you soon,



October is here, which means time for the new round of promotions. We have two new treatments added to the menu in the form of Hot Stone therapy and Indian head massage.

Both now performed by Sarah. Indian head massage will be priced at £15 for 25min treatment time and Hot Stone back massage (25min) will be priced at £20 or full body (60min) at £30. But wait! Your receipts for October-November will have a coupon for Hot Stone back massage for £17 of full body for £27. This will lock in that price when you have a coupon up to the 30th November.

All Dermalogica® C******s (I'll censor the word until next month at least) kits are available for purchase. Please see the Facebook page for full descriptions and prices. Some items will be sold out by the time December swings round so best grab them now if you want them, while I can still get hold of some of the sets.

For October you will be able to experience IonActive™ for £50 instead of £60. IonActive™ is a next level Expert skin treatment from Dermalogica® that uses high strength products mixed with electrical modalities to provide results you will love. If you have both microZone and the Dermalogica skin treatment and know the difference you experience with the two, this one is again another level up from that. Also anyone having this treatment will be entitled to 10% off any retail products purchased on the day. 

Next up, a return...  

Eve Taylor® Skin treatments return

Some of you that have been coming a while know that we use Eve Taylor oils for massage and aromatherapy and that we also used to use the skin care range among others prior to appointing Dermalogica® as our main provider.

Sarah has decided to introduce skin treatments into her menu and has elected the Eve Taylor® aromatherapy based brand as her product of choice. 

So here are your new additions to the skin treatment menu that will be available with Sarah;

Skin analysis

15 mins | free

A 15 minute chat about you and your skin. At the end of your analysis you will be given treatment and product recommendations that will help you achieve the skin skin you want.

Skin treatment one

30 mins | £15

30 minutes of skin treatment, incorporating cleansing, facial massage and prescriptive moisturiser.

Skin treatment two

50 mins | £25

50 minutes of skin treatment, incorporating cleansing, facial massage, prescriptive masque and  prescriptive moisturiser. Using hot towels throughout to remove, and the option of a scalp, hand and arm, leg and foot or further facial massage while your masque is on.

Skin treatment three

80 mins | £38

30 minutes of hot stone back, neck and shoulder massage. This is followed by 50 minutes of skin treatment, incorporating cleansing, facial massage, prescriptive masque and  prescriptive moisturiser. Using hot towels throughout to remove, and the option of a scalp, hand and arm, leg and foot or further facial massage while your masque is on.

Skin treatment four

110 mins | £45

60 minutes of hot stone massage. This is followed by 50 minutes of skin treatment, incorporating cleansing, facial massage, prescriptive masque and  prescriptive moisturiser. Using hot towels throughout to remove, and the option of a scalp, hand and arm, leg and foot or further facial massage while your masque is on.

To win next months prize of a rescue me! skit kit simply have a Dermalogica treatment to be entered into the draw. Winner announced in email newsletter.

See you soon,